How long does delivery take? Standard delivery within the UAE takes 2–4 working days. You get a tracking link by email and WhatsApp when your order ships.
Is delivery free? Delivery is free for orders of AED 300 or more. Below that, the fee is AED 20 and is shown at checkout.
Which payment methods do you accept? Credit and debit cards, processed securely by Network International (N-Genius). Cash on delivery is offered only where it appears at checkout.
Is VAT charged? No. No VAT is added to your order, and we issue a standard invoice for every order.
Can I return or exchange an item? Yes. You have 14 days from delivery to return or exchange unworn items with their original tags and box. Return pickup is free within the UAE.
How do I return an item? Go to My Orders, choose the order, then Return or Exchange. We arrange a courier pickup from your address.
When will I get my refund? Within 5–10 working days after we approve the return, to the original payment method. For cash on delivery orders we refund by bank transfer.
How do I choose my size? See our Size Guide, or use the Shoe Finder. If the size does not fit, exchange it for free within 14 days.
How can I track my order? Use the Track Order page with your order number.
How do I contact you? Email info@spacesports.ae or message us on WhatsApp.